Contact

SplitVocals doesn’t have accounts or a support ticket system, but we’re reachable by email for the following:

General support

Questions about how the separator works, bug reports, browser compatibility issues, or feedback on separation quality: support@splitvocals.com

When reporting a bug, it helps to include your browser and version, whether you’re on desktop or mobile, and roughly what the source audio file was (format, rough length) — since we never receive the file itself, we can’t inspect it directly.

Copyright / DMCA

Copyright notices should follow the process on our DMCA Notice & Takedown Policy page and be sent to dmca@splitvocals.com.

Response time

We aim to respond to emails within 2–3 business days. SplitVocals is a small, independently run project, so response times may occasionally be longer, particularly for non-urgent requests.

What we can’t help with

Because SplitVocals doesn’t upload, store, or have any access to the audio you process, we can’t retrieve a file you’ve lost, inspect a specific separation result on our end, or recover work from a closed browser tab. Everything happens locally in your browser session.